Subscription Codes (aka Coupons or Coupon Codes) are used for various purposes, specials, and promotions over time. If you receive a subscription code from Initial State, the process for using it depends on whether you have registered with us or not.
Not Registered Yet?
During the registration process, there is a special input for 'Subscription Code' at the bottom of account registration. Keep in mind, the code is case-sensitive, so make sure you paste the code exactly as it was issued - including capital and lowercase letters.
Upon registration, the plan attached to that subscription code will be applied to your newly created account. Many subscription codes are single-use, so always let us know if you need multiple users in order to support a team.
If you already have an account with Initial State and receive a code, log into your account. At the top right of the application your email is shown. Your email has a drop down menu. Click your email/username and select 'my account'. On the 'My Account' screen, look on the right of the screen where your subscription plan is displayed. Click 'Change My Plan'
In the top right of the 'Account Plans' page, there is a place to type/paste a subscription or coupon code. Paste your code there and click Apply. The apply button will show that your code is valid.
Important, you still need to scroll to the bottom of the page and click 'Apply Account Subscription' to confirm the change.