Frequently Asked Questions about Triggers
Why didn't I receive an email when I am sure my trigger condition happened.
Check your junk/spam folder for the trigger email. Make sure email@example.com is added as a trusted contact in your email to avoid trigger emails going to junk/spam.
How do I get a "click for preview" link on my SMS trigger message for media and links?
If the phone number sending the SMS message is not in your contacts, you may not get a "click for preview" option for media and links. Add the incoming phone number to your contacts (e.g. name it Initial State). Future SMS messages should give you a "click for preview" option if available.
Can I use a real-time expression as a trigger condition?
No, triggers only support a subset of conditional operators and not the full real-time expression capabilities.
I live outside the US and want to send a SMS through triggers. How can I do this?
This function is only available within the US.