Enterprise: On-boarding

Welcome to Initial State Enterprise! Since enterprises are customized, there are a few steps you need to do in order for everything to get up and running:
  1. Create an account on app.initialstate.com that will be your root billing account.
  2. Add a credit card to your account (you do not need to select a plan, just need to add a valid credit card)
  3. Send the email address of the root account to support@initialstate.com as well as any brand collateral you would like us to consider (brand standards, media kit, logos, url to another app, etc). Make sure to include Enterprise Setup in the subject line.
  4. (optional) You can start reviewing the enterprise APIs and integration docs
Once you've completed the above steps, we'll perform the following:
  1. Bill your account for the setup (you'll see a receipt in your account management page)
  2. Start work on branding (typically completed within 1 week)
  3. Create the organization and organization credentials
  4. Email you with a way to receive your organization credentials and white-label access details.

You will have 7 days from the creation of your organization and delivery of your credentials before your normal monthly billing begins for the first time. We'll be here to hep throughout the process!

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